You don't ask for any money up front, what's the catch?
There is no catch! Contact us today and we will design your website tomorrow without asking for a single penny as a deposit. Our whole service is based on trust. Yes, there are some people out there who potentially could waste a lot of our time as a result of this work ethic, but most people are genuine. We also feel this approach is a big selling point for us. You will notice the types of website design company that do ask for money up front tend to be those who are inexperienced and lack expertise. They know there is the possibilty you might not be happy with the end result so the only way they can guarantee to get paid is by asking for payment before they start! At Website Design UK we do not need to worry about whether or not we are going to get paid at the end as we our 100 per cent confident we can deliver a top quality website which you will be only to happy to pay for once it is completed.
Please note our policy of not asking for any payment up front is discretionary Customers whose businesses are already fairly well established and who are contactable via a landline telephone number are deemed to be more trustworthy and less of a risk. Customers who are new business start-ups, or who give us reason to believe they can't comfortably afford our services - for example by asking for a discount - are a cause for concern and will most likely be turned away or asked for full payment in advance. In some instances we may be exceptionally busy, in which case opting to commence work on the design of your website without asking for payment up front is simply a risk we do not need to take. Usually during such busy periods payment will be asked for in advance of any website design work commencing.
Do I need to visit your offices?
No you don't. In this business, as with most internet based businesses, location is totally unimportant. Everything can be done by phone, fax and email. Infact it is a requirement that any information you might have for us - for example the text for each page of your website - be emailed to us. Working on this basis has made it possible for us to design websites for clients who are based all over the UK.
Is there anything you can't do?
No there isn't. Whatever type of website you require, however simple or complex, we can get the job done. No job is too big or too small. If you want a website that costs £100 or if you want a website that costs £100,000, we are the people for you.
When do I get to see my website?
We normally design one page at a time. Typically it can take 2 or 3 hours to design a page. As soon as each page is completed, we upload it to your website and you can see it instantly on your PC. Once you have approved the design, we then start work on the next page.
What is web hosting?
Web hosting is simply the term used to refer to how your website is kept on the internet. A lot of people assume that once a website is created, it automatically appears on the internet. Unfortunately the process is not so simple. At Website Design UK we rent what is essentially a big electronic box known as a web server. Our web server is linked up to the internet and so any thing we put onto our web server such as your website will appear on the internet for the world to see. Our web server is not housed in our offices but at a secure location along with thousands of other web servers. The cost of renting a web server is extremely high thus we split the cost between all our customers and charge an annual web hosting fee which works out to £58.95 a year. Depending on how complex your website is and how much web storage space it needs, hosting will cost you more. Examples of websites which require more expensive hosting packages would be those whose content consists of movies, music, databases and interactive content such as message boards, online booking facilities and forums.
How does the website design process work?
There are several stages involved. First of all is the brain storming stage where we try to get inspiration as to what the look and feel of your website should be. Our inspiration can come from any one of 3 sources - 1) It can come direct from you either by a verbal description, an email containing a list of specific design instructions or, as several customers have done, you might like to sketch your ideas on a sheet of paper and fax/post them to us. 2) Other websites are a very useful source of inspiration. We tend to research what other websites of the type you are interested in look like. Indeed you might have seen some websites which you think look really nice. Simply tell us what those websites are and we can produce for you a website that looks similar 3) Divine Intervention! A lot of our customers simply have no idea how they want their website to look nor have they laid eyes on any other websites which particularly impress them and would be worth copying. In such instances, just leave it to us. We have enough years of website design experience that we can usually come up with something good without having to rely on any help from you. In fact we prefer to be given a free hand. Our best designed websites are those where the customer has had no input! Our worst website designs are those where the customer has told us what to do.
Typically we would design one page of your website at a time. Once a page has been designed we will call you and you will be able to view that page on your computer screen. It is unlikely we would have got the design correct first time, so simply tell us what needs to be changed and we will come back to you with a second improved version for you to see. Once the page is perfect we then move on to the next page. Again this next page must be perfect before we move onto the next page and so on. It is impossible to reach the end of the project without every page of your website being perfect and approved by you.